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(1) The following situations do not belong to returns Category 1. Some small problems: for example, the thread ends left after sewing individual shoes, the offset printing left after the bottom edge is glued, a little burr on the injection sole, exposed thread, and a little mark after the burr peels off Etc.2. The smell of the shoes, the thickness of the material, the size, the color difference, etc. Subjective bias does not belong to the category of quality problems. 3. The shoe box is crushed. This problem is mainly caused by transportation. 4. One or two positioning small pinholes and needle jumpers left when the upper is stepped on the upper5. Cleanable stains(2) Refuse to return or exchange the goods without quality problemsIf the shoes have no quality problems, our store does not allow returns; please don’t think that the quality is unimaginable because you don’t like it Well, the shoes have issues like smell. Ask for a return or exchange. (3) How to return or exchange goods with quality problems1. If the shoes themselves have serious quality problems: such as large areas of degumming, large areas of broken skin , open line, broken bottom, moldy, broken upper, heel off, downwind feet and other problems, please contact us in time within 3 days after receiving the goods to explain the problem, it is not very serious, if it can be repaired, If some of the problems are indeed serious, customers are requested to take good photos within 3 days from the date of receipt (we will not accept such problems after 3 days, cheap shoes, the ex-factory price does not include the cost of after-sales shelf life, and they are products without after-sales shelf life) It has been confirmed and verified by us that if the product meets the above conditions before it is worn and used, it will be returned and exchanged. The return and exchange freight of the problematic product will be shared by the buyer and the seller in half. (Explanation: This is easy to understand. When you go to a physical wholesale store to pick up the goods, you can’t pay for them after carefully checking them one by one. Even after checking, there is still no guarantee that there is absolutely no problem. If there is a problem, you have to spend your own travel expenses to replace it. In addition, our profit is very low, and the profit of the product is not enough to pay the freight. Please forgive me!) 2. If there is a problem that has not been confirmed by us If the shoes are directly returned by the customer, we will refuse to sign and return them to the buyer, and we will not be responsible for any expenses incurred therefrom, or if the shoes in question have been confirmed and verified, but the freight is not confirmed, we will send the sky-high freight at will. We pay the corresponding part of the shipping cost according to the standard when we send out the goods. After we verify and agree to return the shoes, the freight must be paid in advance, because the price paid by express delivery is twice as high as the prepaid price. After we receive the problematic shoes, we will pay the return shipping fee to the buyer in an instant payment method Price Description[Generally speaking]Strikethrough price: The strikethrough price may be the sales guide price of the product or the The previously displayed sales price of the product is not the original price and is for reference only. Uncrossed price: The uncrossed price is the sales price of the product on the Alibaba China website. The specific transaction price will change according to the product’s participation in activities or the use of coupons by users , and finally the price on the order settlement page shall prevail. 【Activity warm-up state】 Crossed-out price: The cross-lined price is the sales price of the product in the current active state, not the original price , the specific transaction price may change due to the user's use of coupons, etc., and the final price on the order settlement page shall prevail. Uncrossed price: The uncrossed price may be the event price of the product that will participate in the event. It is for reference only. The transaction price during the specific event may change due to the use of coupons by users. In the end, the activity is the price on the order settlement page. *Note: The above description is only valid when there is a price comparison. If the merchant separately explains the underlined price, the merchant's statement shall prevail.