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1. Manufacturer's Genuine Supply Our store specializes in wholesale sales of women's shoes. Our prices are all factory prices, with very slim margins as we focus on volume. The quality is excellent with high cost performance. Shoes inevitably have minor imperfections such as glue marks, odors, loose threads, slight leather tears on the inside, dyeing issues, etc.。Placing an order means acceptance! Mutual benefit leads to win-win outcomes. Wishing all business partners prosperity! 2. Regarding Size The size is measured manually, and due to factors such as different measuring tools and methods, there may be a 5mm error. Please refer to the size chart and review details based on your usual wearing habits when shopping independently. If the size doesn't fit, you can bear the shipping cost for exchanges, but returns are not supported. 3. Regarding Color The products in our store are all taken in real life, and the colors have been professionally proofread to be as close as possible to the actual product images. However, due to differences in computer monitor color contrast and color temperature, etc. 4. Regarding Customer Service If your inquiry is not responded to promptly, it may be due to an excessive volume of inquiries or a system malfunction. For urgent matters, you can contact the store manager by phone. 5. Regarding after-sales service Some shoes have thread ends left after sewing, glue marks left after brushing the sole edge; slight glue separation; minor loose threads that are easily dealt with; minor noticeable small tears; slight odor; minor wrinkles that do not affect wear; small holes on the sole; stains; small accessories that can be installed by oneself have fallen off; dyeing issues.Please handle it yourself.Exchanges are only supported for the same model.Contact us on the same day for quality issues, and we will handle it internally afterwards.Slight differences from the pictures are normal; please refer to the actual product. Our store does not support 7-day no-reason returns.Exchanges within 7 days only support swapping for the same model.When signing for the goods, please make sure to check if the outer packaging is intact. If there is any damage, obvious squeezing or deformation, check the quantity and appearance of the purchased items. If there are any issues, please contact us immediately or refuse to sign for it. Once you sign for it, it means you have received everything in perfect condition, and any losses will be borne by the buyer themselves! Please be cautious when purchasing 6. Regarding Delivery We support full box shipping with logistics services. For logistics, we offer both delivery and pick-up options. Our partner courier companies include SF Express, STO, Yunda, and China Post. Please specify designated courier services when ordering. Standard Size 2024102305 Beautiful JIAOYA FF-11D5DTGYL61