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Friendly reminder If the quantity of goods received is insufficient and it is not indicated that some were not shipped: 1. For goods under 300 yuan, please verify the quantity with the transportation company personnel upon receipt. If there is a shortage, please have the transportation company personnel sign to confirm, and we will seek compensation from the shipping company and compensate you for the missing items. For goods worth over 300 yuan, please inform us of the missing quantity within 24 hours of receipt. We will assist you in verifying the quantity and will do our best to help you resolve the issue.If you do not count the items within 24 hours or do not inform us of the missing quantity in time, it will be considered that the quantity is correct. Additionally, due to the high volume of daily shipments, each item may run out of stock at any time. If there is a shortage due to insufficient inventory, we will refund you or include the missing items in your next order, but we will not send them separately. Damaged packaging: We are obligated to make every effort to assist customers in resolving this issue. Please ensure that you or the person receiving the goods together with you checks the quantity and appearance of the goods with the courier. This is your right. If the quantity is incorrect or the appearance is damaged, please ask the courier to sign to confirm. Problem 1: The courier refused to open and inspect the package together Solution: Keep the delivery receipt after you sign for it, and make sure to inspect the package before handing it back to the courier Problem 2: The courier refuses to sign to confirm the missing quantity Solution: Just write down his phone number and name Product Quality: All products shipped undergo multiple inspections during production, after production, and before dispatch, and are only shipped after passing all checks. However, this is a wholesale service, not retail. If there are any issues, please contact our company as soon as possible. Regarding returns and exchanges: Return conditions--If the product's inherent quality issues cause the product to lose its intended functions or fail to meet normal standards, and the product is unused and does not affect secondary sales, you can apply for an exchange for a product of equal value.Requests for exchange or return must be made within 24 hours from the time of receipt and signature of the receipt, and the items must be sent back within 24 hours from the time of the request. The time is determined by the scanning time of the buyer's shipping logistics/courier receipt. The company reserves the right to refuse returns or exchanges after this period.For other reasons such as poor sales or not being as good as imagined... and other issues not related to product quality, we will not provide returns or exchanges. Image vs. Actual Product: Product images can fairly accurately reflect the actual product, but due to factors such as lighting and photography skills, there may be slight differences between the image and the actual product.Due to market changes and other factors, the factory may adjust the color, packaging style, and other aspects of the product and its outer packaging. Please refer to the actual product for details Other: Our partner courier is Zhongtong Express; please specify if it does not deliver to your area. The transportation is handled by a third-party logistics/courier company and is beyond our control.The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The transportation time we estimate for you is for reference only. If you have any questions, please contact our company promptly, and we will give you a satisfactory response! About us: Company Name: Yiwu Rui'ao Daily Necessities