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1. Regarding product quality: We have always regarded quality as our life! Because quality is the key to gaining trust, winning in competition, and the starting point for endless pursuit and dignity.Every product production process undergoes certain tests, and we assure our customers that we strictly control product quality! Only with quality can there be a market, and with improvement can there be progress! 2. Regarding express logistics: All product prices in our store do not include shipping fees or taxes. Our default carriers are STO Express and BEST Express. Delivery within Guangdong Province usually takes 1-2 days, and for other provinces, it takes 3-5 days. In remote areas, delivery may take an additional 1-2 days. Please be patient.If you need to use other express delivery services, please contact us to modify the shipping cost.For logistics, we choose: Aneng Logistics, Shunxin Jieda Logistics, Yuancheng Logistics, Shenghui Logistics, Wangda Logistics, etc. In remote areas, we use transit logistics, which can generally be sent to all provinces across the country. Compared to express delivery, it is slower but has lower shipping costs 3. Regarding Order and Delivery Issues: To facilitate your purchasing and selling, our company normally maintains a certain amount of inventory. It's best to confirm if there is stock before placing an order. If the order quantity is large, confirm the delivery time before ordering to avoid delaying your shipment date and causing losses.Buyers should provide accurate delivery address, recipient, and contact information. Any losses caused by incorrect delivery information, such as undeliverable or delayed goods, are fully borne by the buyer.After you complete the payment, we usually process your order within 24 hours.If there are any special circumstances, we will promptly contact you for communication. We hope that your contact information remains available online. 4. Regarding the issue of receiving goods: After receiving the goods, please do not rush to sign for them; make sure to check if the packaging is intact and verify that the quantity of goods is correct. We will include a shipping note. If there are any issues with quantity shortages, mismatched models or styles, or product quality problems, please contact us promptly, and we will handle it in a timely manner. 5. Regarding after-sales service: If you choose to cooperate with us for a long time, we will consider your interests. Different products have corresponding warranty periods, usually ranging from 3 months to 1 year. During the warranty period, if there are quality issues or non-human damage, we can replace it with a new one. Please pay attention to the fragile return label on the product. In addition, if there are quality issues with the product itself from the date of purchase, we offer a seven-day replacement guarantee and long-term warranty. For custom products, each party pays for their own postage, meaning the sender pays for shipping costs. The company refuses all COD shipments. 6. Regarding your inquiry about reception: Our customer service team is sometimes quite busy. If we don't respond promptly, it's probably because we're occupied. Therefore, we may sometimes not be able to handle everything in time, which means we might not be able to receive your inquiries or respond to them promptly. Please refer to the detailed product descriptions and make your own purchases. We apologize for any inconvenience caused.If you have urgent matters that require our prompt handling, please contact us via phone. We can respond quickly to your phone inquiries.You can call our customer service hotline