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addheighew Dear friends welcome to my store Shopping Guide 1.if you want have any problem about the shipping,pls feel free to contact with us,we can help you. 2.We accept the dorp shipping,if you want cooperate,pls contact us.we can send the parcel to your customers directly,only if you leave your customers information in the order. 3.We are a big jewelry company,if you have the style you want,you can tell us to look for it. 4.When we get your order,we will send the package out as soon as possible. 5.When you get the package,and if you are satisfied with the items and service,pls leave us 5 star feedback with nice picture,we will accreciate it. 6.Any problem,pls contact with us before open the dispute or leaving us a negative feedback,we will try our best to soe the problem for you. Payment: 1. We accept payment via , MasterCard 2. Payment must be confirmed by DHgate . 3.PLEASE NOTE: SH DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER IMPORTATION FEES. 4. Please list your special requests (color, packages, value of declaration, etc.) in the order when you make payment. Shipping: 1,We only ship to the confirmed address provided in your order. Before you pay, please make sure your address is full and correct. 2,Dropshipping is available, and we offer combined shipping which will save your shipping cost greatly for your multiple purchases in the same address. 3,All items will be shipped within 3-5 workdays upon receipt of payment (except Saturday and Sunday). Economic shipping takes about 15-28 days to US, Canada, Europe, Asia or other places worldwide, expedited shipping takes about 5-13 business days depending on distance. 4, We are unable to take any responsibility for any custom delay or tax. Reason is because transit time is highly depended and provided by Postal Service (except weekends and holidays). NOTE: a.Import duties,taxes and charges are not included in the item price or shipping charges.These charges are the buyers responsibility. b.Please check with your countrys customs office to determine what these additional costs will be prior to order. Returns/Refunds: 1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your Dhgate ID. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included. 4. Return shipping is to be paid by the Buyer. Guarantee: 1. We provide half month replacement and 3 months maintenance warranties for confirmed quality problem. Items (not include accessories) be replaced during the first month or maintained for the first year. 2. Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your DHgate ID in parcel. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY. You agree to all of the above-listed policies upon ordering Feedback: We maintain high standards of excellence and strive for 100% customer satisfaction Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily soe your problems. It is impossible to soe issues if we do not know about them We will regular select the customers nice feedback and review carefully, then send you a mysterious sweet Gift if you was chosen luckily. --> -->