Viper KM870 Kabelgebundene Gaming- und E-Sport-Tastatur mit mechanischem Tippgefühl für Desktop-Computer, Notebooks und Büroanwendungen

Product return repair: 1. If the product has a quality issue that is not caused by human damage, the buyer can accumulate the defective items until a certain quantity is reached, and then return them all at once for replacement. The replaced products can also be sent back together with the ordered goods during the next order. 2. Please send us the product that needs repair, and kindly provide the correct and detailed information about the contact person's name, address, phone number, and the issue with the product. We will return the product to you according to the contact address you provided. 3. We are not responsible for the return shipping costs for product repairs; the customer is responsible for these costs. Exchange issue: 1. Different products have their own warranty periods, which are generally 3 months.If quality issues arise during the warranty period and the damage is not caused by human error, a new product can be provided depending on the degree of damage to the exterior.The warranty period is indicated on the label The validity period on the product's warranty label shall prevail. Note: During the warranty period, please keep the warranty label clear, intact, and undamaged. 2. For products that are not selling well and require return or exchange, the prerequisite for return or exchange is that the goods must remain intact and undamaged, with no signs of damage or wear. Customers must contact our staff for resolution within 15 days of receiving the goods. Products that do not have quality issues after the specified period cannot be returned or exchanged. 3. Damage caused by human error or damaged packaging is not eligible for return or exchange; special circumstances may be negotiable. 4. If the buyer encounters any issues upon receiving the product, such as incorrect product model or missing accessories, they need to contact us within 24 hours of signing for the delivery